Privacy Policy

GutterPros ("we," "our," or "us") is operated by Klax 1 LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gutterpros.us or contact us by phone.

Information We Collect

Information You Provide

We may collect personal information you voluntarily provide when you contact us, including your name, phone number, email address, service address, and details about your gutter or downspout service needs.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, pages visited, and the time and date of your visit. We may use cookies and similar tracking technologies to collect this information.

Call Recording

Phone calls to or from GutterPros may be recorded for quality assurance and training purposes. By calling us, you consent to the recording of your call.

How We Use Your Information

We use the information we collect to:

• Connect you with gutter and downspout service contractors in your area
• Respond to your inquiries and service requests
• Improve our website and services
• Send you information about our services (with your consent where required)
• Comply with legal obligations
• Prevent fraud and ensure the security of our services

How We Share Your Information

We may share your information with:

• Service Contractors: We share your contact and service information with independent gutter and downspout contractors in our network who can fulfill your service request.
• Service Providers: We may share information with third-party vendors who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell your personal information to third parties for their own marketing purposes except as described in our Do Not Sell My Personal Information page.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. Please visit our Do Not Sell My Personal Information page or contact us to exercise these rights.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.

Contact Us

GutterPros (Klax 1 LLC)
Phone: (833) 895-0407
Website: Contact Form